Shipping Policy
Shipping Policy
At Sina Nan, we are committed to delivering your order with care, efficiency, and transparency. We understand that receiving your fashion pieces promptly and in excellent condition is an essential part of your shopping experience. Our shipping policy is crafted to support that goal while maintaining the delicate and sustainable approach we bring to our apparel.
Processing Time
All orders are processed within 1–3 business days after purchase confirmation. During peak seasons or holidays, slight delays may occur, but we always do our best to stay within this timeframe. Orders placed on weekends or holidays will begin processing on the next business day.
Shipping Methods & Estimated Delivery
We offer standard and tracked shipping services through trusted logistics partners. Estimated delivery times typically range from 5 to 12 business days depending on your location. Orders shipped to rural or remote areas may experience additional delays.
For every shipment, you’ll receive a tracking number once the parcel has left our studio. This allows you to monitor your package every step of the way. We aim to make shipping as seamless and stress-free as possible.
Shipping Fees
Shipping charges are calculated at checkout based on the delivery destination and selected shipping method. We occasionally offer free shipping promotions — be sure to sign up for our newsletter to receive updates and seasonal offers.
Customs & Duties
International orders may be subject to import taxes, customs duties, and fees imposed by the destination country. These charges are the responsibility of the recipient. Sina Nan is not responsible for delays due to customs clearance, but we will do our best to assist with any necessary documentation if required.
Order Issues & Returns Due to Shipping
If your package is lost, damaged, or delayed beyond the expected delivery window, please contact us at [email protected]. We are here to support you and will work with our shipping partners to resolve the issue quickly. If a package is returned to us due to an incorrect address provided by the customer, we may request an additional shipping fee for resending.
Sustainability in Shipping
As part of our commitment to mindful fashion, we also strive to minimize our carbon footprint in packaging and shipping. We choose recyclable materials, limit excess packaging, and encourage batch deliveries where possible.
Thank you for choosing Sina Nan. Each order you place supports a philosophy of calm, meaningful design and a deeper connection to what we wear. We hope your pieces arrive gently — wrapped in care and intention.
Processing Time
All orders are processed within 1–3 business days after purchase confirmation. During peak seasons or holidays, slight delays may occur, but we always do our best to stay within this timeframe. Orders placed on weekends or holidays will begin processing on the next business day.
Shipping Methods & Estimated Delivery
We offer standard and tracked shipping services through trusted logistics partners. Estimated delivery times typically range from 5 to 12 business days depending on your location. Orders shipped to rural or remote areas may experience additional delays.
For every shipment, you’ll receive a tracking number once the parcel has left our studio. This allows you to monitor your package every step of the way. We aim to make shipping as seamless and stress-free as possible.
Shipping Fees
Shipping charges are calculated at checkout based on the delivery destination and selected shipping method. We occasionally offer free shipping promotions — be sure to sign up for our newsletter to receive updates and seasonal offers.
Customs & Duties
International orders may be subject to import taxes, customs duties, and fees imposed by the destination country. These charges are the responsibility of the recipient. Sina Nan is not responsible for delays due to customs clearance, but we will do our best to assist with any necessary documentation if required.
Order Issues & Returns Due to Shipping
If your package is lost, damaged, or delayed beyond the expected delivery window, please contact us at [email protected]. We are here to support you and will work with our shipping partners to resolve the issue quickly. If a package is returned to us due to an incorrect address provided by the customer, we may request an additional shipping fee for resending.
Sustainability in Shipping
As part of our commitment to mindful fashion, we also strive to minimize our carbon footprint in packaging and shipping. We choose recyclable materials, limit excess packaging, and encourage batch deliveries where possible.
Thank you for choosing Sina Nan. Each order you place supports a philosophy of calm, meaningful design and a deeper connection to what we wear. We hope your pieces arrive gently — wrapped in care and intention.